About Us
About Fast Despatch Logistics
FDL is one of the fastest growing and largest third-party Last Mile Delivery logistics service providers in the UK and now we’re evolving to become a best-in-class End to End Delivery service provider too
We also have ambitious goals to expand across Europe and Asia, with strong footholds already established in France, Germany and India to transform home delivery services in these territories.
You can trust FDL to meet your bespoke needs and your customers’ ever changing expectations. Whether that’s through our commitment to reliability driven by our local expertise and exploiting cutting-edge technology, or by providing you with a transparent and friendly service 7 days a week including Bank Holidays with no hidden costs, you can grow with FDL.
With over 3,000 delivery partners covering a growing number of sectors and territories, FDL is very well placed to continue innovating the industry and solidifying our position as a leading global player. Take a closer look at our story and what we deliver day-in day-out.
Customer Experience
Your customer satisfaction lies at the heart of what we do at FDL. It’s crucial for everyone’s ongoing success.
In the UK alone, we deliver an average of over 200,000 packages every day.
Reliability
We are proud of our 99.17% delivery success rate.
Our 'can-do' attitude and commitment to excellence are just some of the reasons why we're the long-standing delivery partner for many global brands.
Teamwork
Every one of our delivery partners and long-standing customers are valued here at Fast Despatch Logistics. It's what helps sets us apart from the rest.
Whether it's promoting equality or offering flexibility, we take the time to care for our teams and clients.
Sustainability and CSR
FDL is committed to ensuring that all our activity and services are performed in a sustainable and ethical way, respecting the human rights of everyone associated with us and the environment in which our services are provided. We only engage with clients that share our commitments and principles.
We recognise the vital importance of reducing our impact on the environment and having a positive effect on our communities. That’s why we’re investing in electric vehicles and e-mobility bikes for our delivery partners and enhancing our GPS tracking technology to ensure our delivery routes are as efficient as possible.
Fast Despatch Logistics during the years
2015
2015
FDL started supporting one of the world's largest online retailers with their 'final mile' deliveries.
1 Depot
100+ Delivery Associates
120 000 delivered parcels
2015
Year 2016
2016
We expanded our daily delivery operations. At this point we had:
9 depots
650+ Delivery Associates
5 314 228 delivered parcels
Year 2017
2017
We strengthened our position as a trusted, flexible and reliable partner for all our customers and increased the coverage of our delivery service:
19 depots
1200+ Delivery Associates
11 183 648 delivered parcels
Year 2017
Year 2018
2018
With a fast growing network we gained a preferred carrier status in the UK. We also expanded to 3 new markets.
27 depots
1700+ Delivery Associates
22 612 058 delivered parcels
Year 2019
2019
We increased our service portfolio, making sure we could respond to all customer requirements. Our experience permitted us to partner with more customers reinforcing our position as a market leader in the logistics sector. It was time to expand our overseas operation.
37 depots in The United Kingdom
4 depots in France
2 deports in Germany
2200+ Delivery Associates
32 007 495 delivered parcels
Year 2019
Year 2020
2020
2020 had a significant impact on the logistics sector. Governed by the COVID pandemic our lives have changed. We are proud that we had the opportunity to support the national economies where we operate as well as ensuring the continued successful delivery of goods and support to the local communities.
In 2020 we were able to develop our operational network, delivering parcels from more than 60 different locations in the United Kingdom, 7 locations in France and 2 in Germany.
All that was possible thanks to more than 2700 Delivery Associates, who were able do deliver 75 036 127 parcels to final customers.
2021
2021
Operating in the United Kingdom, France, Germany, Belgium and India presented us with the opportunity to continue our ongoing support of local communities as well as helping local economies to recover. Thanks to the 4,150 delivery associates we have successfully delivered 71,398,954 parcels and that gives us the confidence to take the next step in the logistics arena, implementing our middle mile service to our portfolio.
2021